Troubleshoot A Non-Responsive Delta Touchless Kitchen Faucet
A touchless kitchen faucet offers a convenient hands-free way to turn water on and off while cooking or washing dishes. Delta's touchless faucets allow you to simply wave your hand near the faucet to activate the flow of water. However, this innovative technology can sometimes stop working properly.
If your Delta touchless kitchen faucet is no longer responding to the wave of your hand, don't panic. In many cases, you can troubleshoot the issue yourself without having to call in a professional.
Check the Power Source
Delta touchless kitchen faucets are powered in one of two ways - either by batteries or an AC power adapter. The first thing you'll want to do is check that the power source is working properly.
- If your faucet runs on batteries, ensure they are new or recently replaced. Old or dead batteries are often the culprit when a touchless faucet stops responding.
- For those with an AC adapter, verify that the adapter is fully plugged into both the faucet and wall outlet. Try unplugging and reconnecting the adapter or switching to a different outlet.
Replacing batteries or checking adapter connections takes just a few minutes and can get your touchless faucet back up and running.
Inspect the Wiring Underneath
While less common than a power issue, sometimes wiring problems prevent a touchless faucet from working properly. Take a look under your sink to inspect the wiring.
Check for any loose wire connections or exposed copper at connection points. Wires can vibrate loose over time. Also look for any damage to the wire jacket itself - exposed or crossed wires can cause shorts.
Ensure wiring is not resting or rubbing against any metal components, as this can also short circuit the system. Use plastic wire ties to neatly route wires away from metal surfaces.
Reset the Faucet
If you've verified the power source is good and wiring looks okay, try resetting the faucet. This recalibrates the touchless sensing mechanism.
To reset, simply locate the small button on the battery pack or control box. Press and hold for 10-15 seconds until light flashes. The faucet will cycle through diagnostics and hopefully resolve any sensor issues.
Clean the Sensor
Some Delta touchless faucet problems stem from a dirty or obstructed sensor. The sensor is normally located near the base of the faucet spout.
Carefully wipe away any dirt, grime, or water spots from the sensor using a clean microfiber cloth. Avoid abrasive cleaners. Also ensure the sensor is unblocked by any objects.
This quick cleaning restores the sensor's ability to detect hand movements and activate the faucet.
Contact Delta Customer Support
For touchless faucet issues that persist after troubleshooting, reach out to Delta's customer support line. Have your faucet's model number ready to facilitate the process.
Be prepared to discuss warranty coverage - Delta provides a 5-year limited warranty on most of their kitchen faucets. Manufacturing defects may qualify you for a replacement faucet.
Delta's support team can also help diagnose trickier problems like a faulty solenoid valve or malfunctioning circuit board. While DIY repairs are ideal, complex issues may require hiring a plumber.
Call a Professional Plumber
If you've tried the troubleshooting steps and Delta support is unable to resolve the problem, your last resort may be calling a professional plumber. A skilled technician has the expertise to tackle complex faucet repairs.
For example, they can test electronic components and valves for faults, or rewire connections underneath the sink. Though pricier, the plumber can get your Delta touchless faucet fully operational again.
Be sure to inquire about service call fees upfront so you can budget appropriately. Also verify whether any repairs will maintain the validity of Delta's original warranty.
With a few simple troubleshooting steps, you can often get your Delta touchless kitchen faucet back up and running on your own. Check the power supply, wiring, sensor, and other components before paying for expensive professional service calls.
Delta's innovative touchless faucets add convenience to the kitchen when operating properly. Follow this guide when your faucet acts up, and you'll be waving your hands under flowing water again in no time.